![]() To view the document you need to access the "Trust Center" in Microsoft Word (or Excel) and uncheck the options in the "Protected View" section. ![]() This error message is displayed if "Protected View" is enabled in Microsoft Office. (used to specify additional licenses) Autocad file formats, Specifies a license for AutoCAD formats. If you try to open a file that has been protected the following message will be displayed. Seclore details Policy Server License type. Save the document on your machine and then open it from there.Įrror message after opening a protected file You are viewing the document within the browser. You are viewing the document from within a virtual machine or using a remote desktop session.įileSecure does not allow viewing of protected files within a virtual machine or using remote desktop. To get the information about the owner, please right-click on the file and select View File Info. You will have to get in touch with the owner of the document to get required permissions on the document. You have desktop client installed and also provided valid credentials but you do not have permission to view the document. You have the desktop client installed and have also provided your credentials but the authentication failed.Ĭlose the document and open it again providing valid credentials. ![]() If you see a prompt for “User Authentication”, please fill in your credentials then click the Continue button. Please allow some more time for the process to complete. When first opening a file please wait for the. You have the desktop client installed properly, however, the system is still authenticating your credentials. To find out more about how to encrypt files with the Seclore plugin please click here. Please download and install the software from The installed file CheckForUpdates.exe is the auto-update. You don’t have the FileSecure desktop application installed on your machine. The setup package generally installs about 54 files and is usually about 78.19 MB (81,985,203 bytes). If this menu option isn’t available it means you might not have FileSecure desktop application installed on your machine. To do this, right-click on the file and choose the Open menu option provided by FileSecure (marked with a red lock icon). To view the document, you should use a supported application. You are viewing the document using an application (or a version of an application) that is not supported by Seclore FileSecure™. Ltd.We have seen about 19 different instances of ProcessWatcher64.exe in different location. A message will display if this does not close after a few seconds please read the points listed below. What is ProcessWatcher64.exe ProcessWatcher64.exe is known as Seclore and it is developed by Seclore Technology Pvt. When first opening a file please wait for the authentication process to complete. To find out more about how to encrypt files with the Seclore plugin please click here. This page is used for troubleshooting when using the 'Encrypt native files with Seclore plugin' option, with additional information regarding the error message from opening a protected file.
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